Direct Support & Feedback
Have questions, feature suggestions, or need assistance? Drop us an email:
We typically respond within 24 hours.
Frequently Asked Questions
πΊοΈ How does the Smart Daily Route work?
MyWay connects your selected places and hidden gems with optimized walking order and time estimates, so you discover cities efficiently without criss-crossing streets.
π₯ Can I plan trips together with friends?
Yes! Simply tap "Plan Together" on any city, send your invite code or link, and everyone can add places and collaborate on the same itinerary in real time.
π How do I unlock city guides and Pro features?
You can unlock unlimited access to all 90+ cities via MyWay Pro subscription, or unlock individual single cities as a one-time purchase from the city screen.
π How can I restore my past purchases?
Open the app, go to Profile or Settings, and tap "Restore Purchases". Your Apple ID or Google Play account will immediately restore all active unlocked cities and subscriptions.
π Does MyWay work offline?
Yes, your saved itineraries, city guide essentials, and routes remain accessible even when you don't have active mobile data while traveling abroad.